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What should I include in a parts enquiry to get an accurate quote?

Published: 14/07/2026

What should I include in a parts enquiry to get an accurate quote?

Please include your machine model, serial number, and if known, the part number or a description and photo of the component required. This helps our parts team confirm the correct part before quoting.

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Common Parts FAQ's

Find quick answers about genuine parts, part numbers, accounts, delivery and support from MIMICO.

MIMICO can help identify Dynapac vibration parts using your machine details, serial number, part number or photos of the component.
Service kits typically cover filters and fluids needed at scheduled service intervals, such as engine oil, hydraulic and fuel filters.
MIMICO supports the full CASE excavator range in New Zealand, from mini excavators like the CX17D through to heavy excavators like the CX490C.
MIMICO can supply Dynapac parts across New Zealand, with support to identify the right part for your roller, compactor, paver or light compaction equipment.
Yes, MIMICO’s parts team supports customers nationwide, with branches located across the country. Delivery options and timeframes vary depending on part availability and your location, so please confirm current lead times with our team.
Yes. Photos can help MIMICO identify CASE parts, especially when the part number is missing, damaged or hard to read.
MIMICO can supply ASV service kits, filters, fluids, OEM tracks, undercarriage parts, hydraulic parts, engine components, electrical parts, attachments and cab items.
You can enquire online through MIMICO’s parts request form, or contact the parts team directly.
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