Yes. MIMICO can help with urgent CASE construction parts requests where a machine is down or a repair is time-sensitive. The team will need accurate information to identify the correct part and check the fastest available supply option.
For urgent support, provide the machine model, serial number, part number if known, photos, fault or issue details, delivery location and required timeframe.
Machine-down parts requests are easier to manage when the serial number and clear photos are supplied at the start. This helps reduce back-and-forth and improves the chance of identifying the correct part quickly.
Availability will depend on current stock, supplier availability, freight options and the specific part required.