When requesting ASV parts, the most useful information is your machine model, serial number and part number if you have it. If the part number is not available, photos of the part, the damaged component, the machine plate and the area where the part is fitted can help with identification. For filters, service kits and fluids, the machine model and service interval may also be useful. For tracks and undercarriage parts, details such as the model, serial number, current track markings and photos of the undercarriage can help confirm fitment. Providing accurate information at the start helps the MIMICO parts team identify the right part and reduce delays caused by incorrect or incomplete details.