Yes. Photos can be very useful when identifying CASE construction parts. This is especially helpful when the part number is missing, worn, covered in dirt, damaged or difficult to read.
For best results, send several clear photos rather than one close-up. Include a full part photo, close-up of markings, fitted location, machine plate, damaged area and attachment or bucket photo if relevant.
Photos should be taken in good lighting and from more than one angle. If the part is small, place it on a clean surface and include a clear view of any numbers or markings.
Photos do not always replace the need for a serial number, but they can help the parts team narrow down the correct option.