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frequently asked questions.

HELPFUL ANSWERS, ALL IN ONE PLACE

commonly asked questions.

Find practical answers to common questions about MIMICO equipment, parts, service, support and account processes, with information grouped to help you get to the right answer faster.

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The quickest way is to provide your machine model, serial number or an existing part number to our parts team.
Selected aftermarket ASV parts may be available depending on the machine, part type and application. MIMICO can help confirm suitable options.
Yes, we supply CASE heavy excavator parts to customers throughout New Zealand.
MIMICO can supply blade and circle drive parts for CASE motor graders, including moldboard cutting edges, end bits and circle drive components.
MIMICO supplies engine parts, filters and fluids for CASE wheel loaders, supporting scheduled servicing and repairs.
MIMICO can help source axle and drivetrain parts for CASE wheel loaders, including differential and driveline components.
MIMICO can help identify the right parts using your machine details, part number, serial number or photos of the component.
You can enquire online through MIMICO’s parts request form, or contact the parts team directly.
Yes. MIMICO can help identify CASE parts using your machine model, serial number, photos and application details.
When requesting Dynapac parts, it is best to provide your machine model, serial number, part number and photos where available.
MIMICO can supply cab and operator control items for CASE bulldozers.
MIMICO can check parts availability for older CASE machines using the model, serial number and part details.
MIMICO can help with attachment options and related parts for CASE wheel loaders, including buckets and quick hitch components.
MIMICO can supply hydraulic parts for CASE skid steer loaders including pumps, motors, hoses and fittings.
Service kits typically cover filters and fluids needed at scheduled service intervals, such as engine oil, hydraulic and fuel filters.
MIMICO can supply ASV filters and fluids, including oil filters, fuel filters, air filters, hydraulic filters and suitable lubricants for ASV loaders.
You can enquire online through MIMICO’s parts request form, or contact the parts team directly.
MIMICO supplies engine parts, filters and fluids for CASE compact track loaders, supporting scheduled servicing and repairs.
Bucket teeth, cutting edges, pins and bushes are the most frequently replaced wear items, along with undercarriage components such as track pads and rollers, due to the demanding ground conditions midi excavators often work in.
MIMICO can often assist with parts for older CASE midi excavator models, though availability may vary by part and model age. Please contact our parts team with your model and serial number to confirm.
Bucket teeth, cutting edges, pins and bushes are the most frequently replaced wear items, along with undercarriage components such as track pads and rollers, due to the tight, abrasive ground conditions mini excavators often work in.
Yes. MIMICO supplies genuine CASE and CNH parts for supported CASE construction equipment in New Zealand, including excavators, loaders, graders, dozers, compact track loaders and skid steer loaders.
MIMICO supplies service kits for CASE compact track loaders covering scheduled maintenance items such as filters and fluids.
MIMICO supplies genuine CASE parts as the primary option for compact track loaders, with selected aftermarket parts available for some components where suitable.
Yes. Customers who regularly order parts can apply for a MIMICO parts account, with invoice billing available once your account has been approved by our accounts team.

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