case construction warranty.
Keep Your CASE Equipment Running Smoothly with MIMICO’s Warranty Support.
CASE Construction Warranty
Protecting Your Investment with Comprehensive Coverage.
When you choose CASE construction equipment from MIMICO, you’re investing in top-quality machinery backed by robust warranty coverage. Our commitment to excellence ensures that your equipment remains reliable and productive, supported by MIMICO’s dedicated warranty team and exceptional aftersales service.
Warranty Coverage by Machine Category.
Machine Category | Warranty Period |
Compact Track Loader | 3 years / 3,000 hours |
Mini Excavator (≤6T) | 4 years / 3,000 hours |
Skid Steer Loader | 3 years / 3,000 hours |
Mini Track Loader | 3 years / 3,000 hours |
Compact Wheel Loader (<10T) | 3 years / 4,500 hours |
Crawler Excavator (Midi & Large >7T) | 3 years / 6,000 hours |
Wheel Loader (>10T) | 3 years / 6,000 hours |
Crawler Dozer | 3 years / 6,000 hours |
Motor Grader | 3 years / 6,000 hours |
Extended Protection with CASE Protect.
To further safeguard your investment, MIMICO offers CASE Protect extended warranty plans. These tailored coverage options provide additional protection beyond the standard warranty, ensuring your equipment remains operational and minimising unexpected repair costs. With CASE Protect, you benefit from:
- Flexible Coverage Levels: Choose from four different plans, from Engine Protect to Total Protect, tailored to your specific needs.
- Expert Repairs: All repairs are carried out by CASE expert technicians using genuine parts and lubricants.
- Extended Peace of Mind: Protect your equipment up to five years or 8,000 working hours, whichever comes first.
- Transferable Plans: CASE Protect is transferable to any new owner, enhancing the residual value of your equipment.
- Fixed Cost of Ownership: Enjoy predictable maintenance costs with competitive and inflation-proof pricing.
Protect Your Equipment with Confidence.
What’s Covered vs What’s Not.
As a general guide, here is what is covered and what is not under the CASE warranty. For more detailed information on CASE warranty offerings, please contact your local MIMICO branch.
What's Covered | What's Not Covered |
Defects in Design and Materials - Repairs for any design or material defects reported during the warranty period. | Non-Genuine Parts - Items not manufactured by CASE, including tyres, rubber tracks, batteries, and third-party attachments. |
Labor Costs for Repairs - Costs to remove and replace defective parts, provided an authorised dealer has performed all scheduled services. | Wear and Tear Items - Replacement of non-defective wear items such as teeth, cutting edges, and ground engaging tools exposed to heavy use. |
Engine Repairs - For non-CSECO engines, repairs are handled by the engine supplier or their authorised service agents. | Attachments and Accessories - Buckets, attachments, and other accessories not manufactured by CASE. |
Genuine Service Parts - Use of CASE genuine parts, filters, and lubricants to maintain warranty validity. | Improper Use or Maintenance - Issues arising from using the equipment for unintended purposes or not following the maintenance guidelines. |
mimico's warranty support.
At MIMICO, our dedicated warranty team ensures that all claims are handled efficiently and correctly. We prioritise your satisfaction by providing reliable aftersales service, genuine parts, and expert guidance. Our nationwide support network is always ready to assist you, minimising downtime and keeping your projects on track.
“At MIMICO, we prioritise our customers’ peace of mind by ensuring every warranty claim is managed promptly and effectively. Our dedicated team is here to support you, providing reliable aftersales service that keeps your operations running smoothly.”
Ryan Clark
National Technical Services Manager, MIMICO